Document management processes

Document management processes through application of best practices in document processing combined with the competitive advantages offered by new technologies in process management and control.


Advice on document flow


Introduction of new models


Automation of document management processes


Outsourcing of the service


Technology transfer


Successful case studies

Red.es and Ministry of Justice

Within an overall plan for modernisation of the justice system, the challenge facing the client was to create and provide a new high-quality, economically sustainable, comprehensive service model, based on best practice in document-processing by maximising the use of technology.
Serikat has developed and offered the new service model for digitisation and meta data processing of court files to be introduced in all judicial bodies operating under the jurisdiction of the Ministry of Justice.
Benefits:
  • Freeing-up of resources for tasks of value for the business.
  • Improvement in response times.
  • Reduction in costs.
  • Reduction in errors.
  • Standardisation of tasks.
  • Simplification of processes.
  • Information for continuous improvement of the process and decision making
  • Security and scalability.
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